Frequently Asked Question
- If you are a registered user, please Login -> My Account -> Order History -> Your Order ID -> Under the "Order History" -> "Comment" section you should be able to see your order tracking#.
- Your order will ship out by the next day. Since our warehouse is not open on weekends, all orders from Fri-Sat have to wait until the following Monday to ship out, same rule applies to all national holidays as well.
All shipping days are estimated, sometimes your order may delay by 1-2 business days due to weather conditions and high oil prices.
Notice: if your order is stuck in "Processing" shipping status longer than 4 days, please contact us via Live Chat, and we will troubleshoot the order issue for you.