Frequently Asked Question

Package Transit Time
Last Updated 17 days ago

  • If you are a registered user, please Login -> My Account -> Order History -> Your Order ID -> Under the "Order History" -> "Comment" section you should be able to see your order tracking#.
  • Your order will ship out by the next day. Since our warehouse is not open on weekends, all orders from Fri-Sat have to wait until the following Monday to ship out, same rule applies to all national holidays as well.
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All shipping days are estimated, sometimes your order may delay by 1-2 business days due to weather conditions and high oil prices. 

Notice: if your order is stuck in "Processing" shipping status longer than 4 days, please contact us via Live Chat, and we will troubleshoot the order issue for you.

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