Frequently Asked Question

FOR SIGNED IN CUSTOMERS ONLY!

Special Coupons:

Spring Promotion (Active)
10% OFF any order of $200+, Coupon: AIX31744
Active from Now to 05/31/2024. (Rules: 1, 2.2, 3.1, 4.1)

Free Side Ladder (Active)
100% OFF SSL102 side ladder with a purchase of roof rack, Coupon: UBA25802
Active from Now to 12/31/2024. (Rules: 1, 2.2, 3.5, 4.1)

New Customer Appreciation (Active)
10% OFF your first order for new customers, Coupon: JEQ13551
Active from Now to 12/31/2024. (Rules: 1, 2.2, 3.1, 4.1)

New Product Promotion (Inactive)
20% OFF select new products, Coupon:  PFV25028
Active from Now to 12/31/2024. (Rules: 1, 2.2, 3.1)

U.S. Holiday Coupons:

Presidents Day (Inactive)
10% OFF, Coupon: MJ3XRUB3
Active from 02/16 to 02/20. (Rules: 1, 2.2, 3.1)

Memorial Day (Inactive)
10% OFF, Coupon: F84FH23T
Active from 05/27 to 05/29. (Rules: 1, 2.2, 3.1)

Independence Day (Inactive)
15% OFF, Coupon: SLG9E832
Active from 07/01 to 07/04. (Rules: 1, 2.2, 3.1)

Labor Day (Inactive)
10% OFF, Coupon: OXA16403
Active from 08/30 to 09/02. (Rules: 1, 2.2, 3.1)

Black Friday & Cyber Week (Inactive)
10% OFF, Coupon: WLK18583 
Active from 11/20 to 12/01. (Rules: 1, 2.2, 3.1, 4.2

Christmas & New Year (Inactive)
20% OFF, Coupon: NKM17461
Active from 12/24 to 1/2. (Rules: 1, 2.2, 3.1, 4.2)

NOTICE: We may not promote all the holiday sales due to the high inflation rate.

Coupon Rules

1. General Rules 
   1. Coupons ONLY for REGISTERED RETAIL customers.
   2. One coupon per order only.
   3. Coupons must be used within the date range.
2. Order Rules
   
   1. The order total spending must be >= USD 50.
   2. The order total spending must be >= USD 200.
   3. The order total spending must be >= USD 500
   4. Coupon on first come, first serve (only applies to the first 500 orders)
3. Product Rules.
   1. Coupons for all products
   2. Coupons for all exterior/interior/hardware products.
   3. Coupons are only for swivel brackets products.
   4. Coupons are only for window products.
   5. Coupons are only for exterior products.
   6. Coupons are only for interior products.
   7. Coupons are only for hardware products.
4. Special Rules
   1. Coupons are only for customers to use once.
   2. Coupons for all WDB customers.

How do I use the coupon?

Please add the product to the shopping cart, then enter the coupon code under the "Use Coupon Code" section.

Why is my coupon not working?

Please click here for more details.