Sprinter Swivel - Support Center

Click on the category to browse FAQs.

Coupon & Discount (3)

Coupon List

Is there any discount or coupon for first-time buyers?

Why is my coupon not working?
Exchange/Return & Refund (RMA) (1)

Exchange, Return, or Refund (RMA)
Installation Tutorials & Videos (2)

Do you have swivel bracket install videos?

Installation and Instruction Tutorials & Videos
Orders & Payments (6)

Can I do a guest checkout?

Can I use Google Pay, Apple Pay, or other payment options?

Can I use PO BOX mailing addresses?

I'm stuck on the shopping cart page, the checkout button is not working, what should I do?

My order was labeled as "Fraud", will I receive my order or not?
Safety & Warranty (1)

What is your warranty for the swivel brackets?
Seats & Beds (5)

Could you send me some more specs, extension info, or mounting info for the seat bed?

Do I have to use L-Track to mount the convertible seat-bed?

How much weight can the bed handle on each end when fully extended?

I'm interested in your Seat-Bed, do you have an instruction/demo video?

What is the shipping time for a Convertible Seat-Bed?
Shipping & Tracking (7)

Can I use a PO BOX mailing address?

Do you ship over the weekend or on national holidays?

I placed my order with an address error, where can I double check on it?

Shipping & Tracking

Shipping Cost & Transit Time
Swivel Brackets (10)

After installation, my seat is hard to swivel, any suggestions?

Can I swivel the seat while sitting on it?

Can I swivel the seat with the door closed?

Do I need to buy a brake adapter with my swivel?

Do I need to maintain my swivels? How do I do that?
Wholesaler/Dealer/Builder & Influencer/Youtuber Info (3)

I'm a builder or dealer, do you provide any drop ship services?

Influencer/Youtuber Program (YIFT)

Wholesaler/Dealer/Builder Program (WDB)
Window Covers (1)

Are there any window screens/covers for the Dodge ProMaster?

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